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If your domain name has expired, renew it immediately.Once your domain has expired, it will be in...
Domain Comparison: Parked vs Addon DomainsIn this article we will list the main differences between parked and addon domains: Parked...
EPP Code – What is EPP CodeWhat is EPP CodeThe EPP key (Authorization code) is one of the safeguards against unauthorized...
How can I transfer my domain to you?MUST READ BEFORE TRANSFERRING There's three things that must be setup correctly on your domain...
How do I move a domain between two HostPlay accounts?This is actually a change owner request and not a domain transfer. A change ownership request is...
How to restart your domain transfer if it has failed due to wrong EPP code?If you are notified by our system that your domain name transfer has failed due to a wrong EPP...
I can't get my previous registrar to update my Whois email address. Can I still transfer my domain?You must be able to receive mail at your Whois email address, so you can authorize the transfer....
Is Domain Privacy Protection Free?Yes, we provide free privacy protection with the following domain extensions: .com, .net, .org,...
Is it possible to create mail accounts for parked/addon domain?Yes, it is possible to create mail accounts for parked/addon domains. For this purpose log in...
Is the EPP code the same as the domain registry key?Yes, the EPP code is the same as the domain name registry key. It is required when requesting a...
My domain has expired. Can I still transfer it to another registrar?According to ICANN's rules and regulations, expiration or non-renewal of a domain name is not a...
My domain has expired. Can you re-register it for me?Unfortunately we cannot register an expired domain managed by another registrar / hosting...
My domain has expired. Can you unlock it, because I want to transfer it to another registrar?Unfortunately a domain name cannot be unlocked when it has expired.Furthermore all management...
What is domain propagation?Domain Propagation is the period of time, or delay, involved in sending your domain’s address...
What is domain redemption status?Redemption is the status that most TLDs enter if they are not renewed in time. When the domain...
What is the procedure for a domain name reigstrar transfer?The transfer procedure goes like this:1. You will submit a transfer request in your domain...
Why a subdomain is connected to the addon domain?Each addon has a subdomain connected to it and this is a Cpanel feature. The subdomain is...
Will I receive the authorization request for the domain transfer if I have ID Protect?Yes, you should receive the authorization request for a domain transfer even if you have the ID...
Will my website/email be affected during the domain transfer?In most cases no. This is because the name servers for your domain are not changed during the...
Will there be any downtime in transferring my domain name?There is no downtime associated with transferring your domain name here. Once the domain is...
